Shipping Policy

Last Updated: May 2026

Haitian Since 1804™ is a brand of Real Attractive Design (RAD) LLC.

This Shipping Policy explains how orders are processed, produced, and delivered when you purchase products from our website.

Order Processing

All products are made to order. Once an order is placed, production begins after payment has been successfully processed.

Production times typically range from 2 to 7 business days, depending on product type, demand, and seasonal volume.

Orders are not shipped on weekends or public holidays.

Shipping Times

After production is completed, shipping times vary depending on the destination.

Estimated delivery times:

Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
• Product type
• Order weight
• Shipping method selected

Applicable taxes, duties, customs fees, or import charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates are provided directly by the shipping carrier.

International Shipping

We ship to many countries worldwide.

International customers may be subject to:

• Import duties
• Customs fees
• VAT or local taxes

These charges are determined by local authorities and are the responsibility of the customer.

Delayed Deliveries

While we strive to meet all estimated delivery times, delays can occur due to:

• Customs inspections
• Carrier disruptions
• Severe weather
• High seasonal demand
• International transportation issues

We are not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted and the order has already entered production or shipment, additional fees may apply for reshipment.

Lost Packages

If a package is confirmed lost in transit, please contact us as soon as possible.

We will work with our fulfillment and shipping partners to investigate the issue and determine an appropriate resolution.

Damaged Packages

If your package arrives damaged, please contact us within 30 days of delivery and include:

• Your order number
• A description of the issue
• Clear photographs of the damaged product and packaging

We will review the claim and provide a solution where appropriate.

Multiple Shipments

Some orders may arrive in separate packages if products are produced in different facilities or become available at different times.

You will receive tracking information for each shipment when applicable.

Contact Information

For questions regarding shipping, tracking, delivery, or lost packages, please contact:

Haitian Since 1804™
A brand of Real Attractive Design (RAD) LLC

Email: info@haitiansince1804.com

Website: www.haitiansince1804.com

Thank you for supporting Haitian Since 1804™. Every product is made especially for you, helping reduce overproduction and promote more sustainable manufacturing practices.