Haitian Since 1804™ operates this website and online store, including all related information, content, features, products, and services (collectively, the “Services”). Haitian Since 1804™ is a brand of Real Attractive Design (RAD) LLC. This Privacy Policy describes how we collect, use, process, store, and disclose your personal information when you visit our website, create an account, place an order, subscribe to our newsletter, communicate with us, or otherwise interact with our Services. If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy shall govern. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
Full name
Email address
Phone number
Billing address
Shipping address
Order details
Account login information
Customer service messages
Newsletter subscription details
We may also collect technical information automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Cookies and tracking data
Approximate location based on IP address
2. Payment Information
Payments are processed securely through third-party payment providers. We do not store your full credit card number or complete payment details on our servers.
Payment processors may collect and process payment information according to their own privacy policies and security standards.
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Create and manage customer accounts
Send order confirmations and updates
Provide customer support
Process returns, refunds, or exchanges when applicable
Prevent fraud and unauthorized transactions
Improve our website, products, and services
Send newsletters or promotional emails if you subscribe
Comply with legal, tax, and accounting obligations
4. Print-on-Demand and Fulfillment Partners
Because our products are made on demand, we may share necessary order information with print-on-demand and fulfillment partners. This may include your name, shipping address, product details, and order information.
These partners use your information only to produce, package, and ship your order.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
Keep items in your shopping cart
Remember your preferences
Improve website performance
Analyze traffic and user behavior
Support advertising and retargeting campaigns
Improve the shopping experience
You can disable cookies in your browser settings, but some parts of the website may not function properly.
6. Email Marketing
If you subscribe to our newsletter or marketing emails, we may send you updates, product releases, promotions, and brand news.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Services
We may use trusted third-party services, including:
Payment processors
Shipping carriers
Print-on-demand fulfillment providers
Email marketing platforms
Analytics tools
Advertising platforms
Website hosting providers
Security and fraud prevention tools
These third parties only receive the information necessary to perform their services.
8. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, tax records, fraud prevention, and business operations.
Order records may be retained for accounting, tax, and legal purposes.
9. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
If you access our website from outside the country where our service providers operate, your information may be transferred, stored, or processed in other countries.
By using our website, you understand that your information may be processed by third-party providers in different jurisdictions.
11. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain types of processing
Request restriction of processing
Withdraw marketing consent
Request a copy of your personal data
Opt out of certain advertising or tracking activities
To exercise these rights, contact us using the information below.
12. California Privacy Rights
If you are a California resident, you may have additional rights under applicable privacy laws, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of certain data sharing practices.
We do not sell personal information in the traditional sense.
13. European Privacy Rights
If you are located in the European Economic Area, United Kingdom, or similar jurisdictions, you may have rights under applicable data protection laws, including access, correction, deletion, portability, restriction, objection, and withdrawal of consent.
14. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child, we will take steps to delete it.
15. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated policy.
17. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Haitian Since 1804™
A brand of Real Attractive Design (RAD) LLC
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
